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Harmony Shutting Down, Sony Providing Full Refunds

September 4, 2024
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Sony has introduced that live-service hero shooter Harmony can be shutting down efficient Friday, and that every one gamers who’ve bought the sport can be entitled to refunds.

In a PlayStation Weblog put up, Sony says that it has been “listening carefully” to Harmony suggestions. The studio says that whereas lots of Harmony’s qualities “resonated” with its participant base, “different facets of the sport and our preliminary launch did not land the best way we might supposed”.

For that cause, Sony says it is taking Harmony offline on September sixth, which is that this Friday. The corporate says that it’ll “discover choices, together with these that may higher attain our gamers”.

Harmony can be no extra starting this Friday.

Along with taking the sport’s servers offline, Sony says it will offer “a full refund for all avid gamers who’ve bought the sport for PS5 or PC”. That is everybody who purchased it, since Harmony is not accessible on some other platforms.

When you purchased it both from the PlayStation Retailer or from PlayStation Direct, you will be issued a refund “again to your unique fee technique”.

Issues are a little bit completely different in the event you bought Harmony from different platforms. Steam gamers can be issued a refund “over the approaching days”, as will the Epic Video games Retailer. Bodily retailers, in the meantime, could have their very own refund processes to which you must refer in the event you purchased the sport from them.

As soon as you have obtained your refund, you will not have entry to Harmony anymore, which means that Sony is not simply going to be taking this one offline for a number of weeks.

Sony taking Harmony offline is a surprising blow to a sport that was purported to be one of many cornerstones of the studio’s live-service strategy.

Final 12 months, Sony revealed that it will launch simply six of its previously-planned twelve live-service video games earlier than the top of the 2025 fiscal 12 months, and since Harmony is presumably a type of six video games, its failure ought to most likely trigger Sony execs to do some severe soul-searching.

It is exceptional that Sony is selecting to take Harmony offline lower than two weeks after its launch, however on condition that the sport attracted simply shy of 700 concurrent gamers at its peak (on Steam, that’s), it is a resolution that makes some sense. Keep tuned for extra on this.



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