Introducing Help Digital Agent
Help Digital Agent is an AI-powered characteristic constructed to assist Xbox gamers extra effectively resolve their support-related gaming points, and it’s rolling out to pick out Xbox Insiders on help.xbox.com right now. Help Digital Agent can rapidly entry info from help.xbox.com to reply questions related to Xbox console and recreation help points. Xbox Insiders situated in the USA and with English chosen as their most popular language can start previewing the Help Digital Agent right now by visiting help.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions acquired will probably be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you’ll be able to present suggestions through the “thumbs up” or “thumbs down” button on every of the responses or present suggestions immediately through the “Give suggestions” button on the backside of the web page.
Learn how to Use Help Digital Agent
Beginning right now, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on help.xbox.com. Check in with the identical account you registered with the Xbox Insider Program, then you definitely’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will notice the Help Digital Agent launch in a brand new browser window. You may ask the agent questions through textual content or voice, and it’ll reply with related info from help.xbox.com. If the Help Digital Agent can’t resolve the problem, you’ll be able to request to talk with a dwell help agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you may also customise your help expertise by clicking on the ellipsis menu icon and selecting between two completely different Help Digital Brokers.
Learn how to Get Xbox Insider Help and Share Your Suggestions
When you’re an Xbox Insider in search of help, please be a part of our group on the Xbox Insider subreddit. Official Xbox employees, moderators, and fellow Xbox Insiders are there to assist. We advocate including to threads with the identical matter earlier than posting a model new one. This helps us help you one of the best we are able to! Additionally, you’ll be able to present direct suggestions to Group Xbox by following the steps right here below the “Report an issue on-line” part.
When you aren’t a part of the Xbox Insider Program but and wish to assist create the way forward for Xbox and get early entry to new options, be a part of the Program right now by downloading the Xbox Insider Hub for Xbox Collection X|S & Xbox One or Home windows PC.
For extra info on the Xbox Insider Program, comply with us on Twitter at @XboxInsider.
