Replace 12/13: After a profitable Insider testing interval, we’re delighted to announce that Assist Digital Agent is now rolling out to all gamers within the US. We’d wish to thank Insiders for his or her assist in testing and offering suggestions for this new characteristic.”
Assist Digital Agent is an AI-powered characteristic constructed to assist Xbox gamers extra effectively resolve their support-related gaming points, and it’s rolling out to pick out Xbox Insiders on assist.xbox.com right this moment. Assist Digital Agent can rapidly entry data from assist.xbox.com to reply questions related to Xbox console and recreation assist points. Xbox Insiders positioned in the USA and with English chosen as their most well-liked language can start previewing the Assist Digital Agent right this moment by visiting assist.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions obtained shall be used to enhance the Assist Digital Agent. As you work together with the Assist Digital Agent, you may present suggestions by way of the “thumbs up” or “thumbs down” button on every of the responses or present suggestions immediately by way of the “Give suggestions” button on the backside of the web page.
How you can Use Assist Digital Agent
Beginning right this moment, Xbox Insiders will see the Assist Digital Agent on the “Contact us” web page on assist.xbox.com. Sign up with the identical account you registered with the Xbox Insider Program, then you definately’ll see a brand new choice to ask our new Assist Digital Agent a query.
When you click on on “Ask a query,” you will notice the Assist Digital Agent launch in a brand new browser window. You’ll be able to ask the agent questions by way of textual content or voice, and it’ll reply with related data from assist.xbox.com. If the Assist Digital Agent can not resolve the problem, you may request to talk with a stay assist agent so long as it’s inside Xbox Assist’s regular hours of operation.
Throughout this preview, you may as well customise your assist expertise by clicking on the ellipsis menu icon and selecting between two completely different Assist Digital Brokers.
How you can Get Xbox Insider Assist and Share Your Suggestions
Should you’re an Xbox Insider searching for assist, please be a part of our group on the Xbox Insider subreddit. Official Xbox employees, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical matter earlier than posting a model new one. This helps us assist you one of the best we will! Additionally, you may present direct suggestions to Workforce Xbox by following the steps right here underneath the “Report an issue on-line” part.
Should you aren’t a part of the Xbox Insider Program but and wish to assist create the way forward for Xbox and get early entry to new options, be a part of the Program right this moment by downloading the Xbox Insider Hub for Xbox Sequence X|S & Xbox One or Home windows PC.
For extra data on the Xbox Insider Program, observe us on Twitter at @XboxInsider.
